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Terms and Conditions

We have a 24 hour cancellation policy - which means that as a condition of booking your appointment you need to give us at least 24 hours notice if you need to cancel or change your appointment - otherwise we will request that you pay for the missed appointment.

We book in your appointment time just for you - and in doing so we forego the possibility of booking anyone else in at that time. Late cancellation of your appointment i.e. with less than 24 hours notice - leaves us little time to book someone else into that time slot - resulting in a loss of income for us (for the amount normally charged for your session). Because our Therapists are self employed, such losses of income make it difficult for them. Thank you - we appreciate your co-operation and consideration.